Employee Relations, Motivation, Grievances & Discipline

Employee Relations, Motivation, Grievances & Discipline

Program Objectives:

Become familiar with employee relations concepts and frameworks and gain a better understanding of conditions of employment governing the employment of general employees at USQ. 

The course will provide participants with:

1.  A sound understanding of employee relations;

2.  An understanding of the industrial instruments governing conditions of employment.

3.  Familiarisation with standard working hours, overtime conditions and entitlements;

4.  Familiarisation with standard leave provisions and entitlements

:Course Outline

The course outline is as follows:

The Core Role of Employee Relations:

• The Context

• Change Management

•  ER and Nationalisation

• Understanding the Rationale of ER

• The Core Role of ER

• The distinction between the role of ER and the role of the Manager

• The Impact on Policies and Procedures

•  Change Agent and Employee Champion

• The Psychological Contract

The ER functions in Practice:

• Communications

• Team Briefing

• Consultation

• Discipline- Gross misconduct

• Discipline – poor performance

• Appeals

•  Handling sickness absence

•  Return to work interviews

• Notification Rules

• Trigger Mechanisms

Supporting the Manager, Supervisor or Team Leader:

• Grievances

• Conducting the Grievance Interview

•  Management’s right to manage

• Equal Opportunities

• Discrimination

• Harassment and Bullying

•  Motivation

Managing Performance, Counselling, Providing Employee Assistance

• The performance management process

• Giving Feedback

• Coaching

• Counselling – Managers and Supervisors

• Counselling staff

• Employee Assistance Programmes

• Employee Relations

• The Award System

• Certified Agreements

• Human Resources Policy Manual

• Categories of Employment

• Working Hours and Overtime

• Flexible Work Options

• Leave Provisions

• Question Time

?WHO SHOULD ATTEND

All general employees, supervisors and managers who are interested in learning more about employee relations.